Where the manual work sits in sales
Process automation for sales.
Sales teams lose time to upkeep instead of selling. Leads land in forms, mails and business cards, get typed into the CRM by hand, quotes built from templates, follow-ups forgotten. These processes are recurring enough for automation and at the same time too unstructured for pure RPA. We work as an implementing consultancy and bring the process with the fastest ROI live first, connected to CRM and ERP, so the team sells again instead of typing.
What comes in: PDF invoices, E-mail requests, Orders, Forms, Excel sheets, Onboarding. AI + RPA. Where it lands: SAP, CRM, DATEV, Approval.
Sound like your situation? Book a strategy call via our booking calendar, alternatively by email at info@prozessautomatisierung.co.
Concrete use case: lead-to-CRM
The classic case is lead capture. A lead comes in via form, mail or event, an AI reads the details, enriches them and creates the contact cleanly in the CRM, including assignment and next step. Quotes are prepared from CRM data, follow-ups triggered automatically. A human decides on priority and approach instead of maintaining records. No lead slips through, and the pipeline stays clean.
How we work
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We start with a process assessment, measure how much time CRM upkeep and quotes bind today and estimate the ROI.
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Then we bring a clearly scoped pilot live, with a CRM connection and monitoring.
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Only once it holds do we extend to more steps.
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No big-bang, but a start a small sales team can manage.
Classic RPA vs. process automation with AI
| Criterion | Classic RPA | With AI |
|---|---|---|
| Lead sources | rigid imports | form, mail, event connected |
| Enrichment | none | AI adds data |
| CRM | ad hoc | cleanly connected |
| Maintenance | high on change | more robust |
Pure RPA copies fields blindly and struggles with unstructured lead details. With AI in front, data is recognised, enriched and assigned cleanly. The CRM connection keeps the pipeline in sync, so no one maintains twice. So lead handling stays stable rather than being rebuilt for every new source.
Review your processWorth a look at your process? Book via our booking calendar or email info@prozessautomatisierung.co.
Book a strategy call
Straight into the calendar
Book your strategy call via the calendar: Book a strategy call. Alternatively, reach us by email at info@prozessautomatisierung.co.
Or send an email to info@prozessautomatisierung.co