Intro

Process automation that holds in your existing systems.

Process automation is the point where recurring office work is handled by software, cleanly, traceably and without anyone constantly chasing it. The term sounds big, but in practice it is about very concrete workflows: the invoice typed the same way every month, the order moved into the ERP by hand, the request stuck between three inboxes. These are exactly the processes we take out of manual handling, combining RPA with AI and integrating the result into your existing systems.

What comes in: PDF invoices, E-mail requests, Orders, Forms, Excel sheets, Onboarding. AI + RPA. Where it lands: SAP, CRM, DATEV, Approval.

Want to run the numbers on your own case? Book a slot via our booking calendar, alternatively info@prozessautomatisierung.co.

Why implementing beats advising

Many providers explain what process automation is and then hand over a presentation. We care about the working result. We map your processes, pick the one with the fastest ROI and ship the first pilot live instead of designing for months. Because we work tool-agnostically, the process decides the technology, not the other way around. Sometimes it is pure RPA, sometimes n8n or Make for orchestration, sometimes AI for reading unstructured documents. What counts is that less manual work remains and the value is measurable.

RPA, AI and integration together

RPA handles the clicks and postings on existing interfaces where there is no clean API. AI reads and understands what does not fit a fixed form, so PDF invoices with changing layouts, emails in free text or attachments in various formats. Integration connects both to SAP, your CRM and DATEV, so data is not maintained twice. Only this interplay makes process automation robust. Pure RPA breaks on every layout change, pure AI without integration only produces suggestions. Together they create a process that actually runs through.

Integration is the crux

  • Whether an automation holds in daily use is decided at the integration.

  • A posting prepared in DATEV only saves time if it is taken over without rework.

  • An order created by the automation only helps if it lands cleanly in the ERP.

  • That is why we treat SAP, CRM and DATEV not as a footnote but as the core of every implementation.

  • We clarify early which interfaces exist, where RPA must step in and how error cases are caught cleanly, so nothing is silently lost.

What you gain

  • Less manual work, fewer errors and a provable ROI.

  • We measure before the pilot how much time a process costs today, and afterwards what the automation saves.

  • So you see in black and white whether the next step is worth it.

  • Add transparency, because every automated step is logged, and planning certainty, because you start small and only scale once the first process holds.

Process automation with AI vs. classic RPA

Process automation with AI vs. classic RPA
CriterionClassic RPAProcess automation with AI
Process type rule-based only also unstructured
Setup heavy leaner with AI
Integration point-to-point SAP, CRM, DATEV connected
ROI evidence hard proven on the pilot
Maintenance high on changes more robust

Classic RPA is strong as long as the world stays rule-based. The moment an invoice looks different or a process has an exception, it gets expensive to maintain. With AI in front, these cases are caught, and integration ensures results land in the system without retyping. More detail on RPA explained simply and What is process automation.

Review your process

Want to see the ROI on your case? Book via our booking calendar, or write to info@prozessautomatisierung.co.

Review your process

Book a strategy call

Straight into the calendar

Book your strategy call via the calendar: Book a strategy call. Alternatively, reach us by email at info@prozessautomatisierung.co.

Or send an email to info@prozessautomatisierung.co

Review your process

FAQ

Who benefits from process automation?
Mostly the Mittelstand with many recurring workflows in accounting, sales, logistics or HR. If a process runs often, follows clear rules and eats time, it is a good candidate. In the assessment we check which process brings the fastest and clearest ROI.
How does a project start concretely?
With a process assessment. We map your workflows, estimate effort and ROI and propose the first pilot. Then we bring that one process live, including integration and monitoring. Only once it holds do we expand. That keeps risk small and value visible.
What if our systems change later?
Because we rely on clean integration and robust error handling, changes are manageable. Where a real API exists, we use it instead of fragile interface clicks. If a system changes, we adapt the connection without rebuilding the whole process.
Does process automation replace jobs?
Usually it replaces dull manual work, not people. Your team spends less time on copy-paste and more on review, exceptions and valuable work. Capacity previously bound in routine becomes free for work software cannot do.