Intro
Process automation that holds in your existing systems.
Process automation is the point where recurring office work is handled by software, cleanly, traceably and without anyone constantly chasing it. The term sounds big, but in practice it is about very concrete workflows: the invoice typed the same way every month, the order moved into the ERP by hand, the request stuck between three inboxes. These are exactly the processes we take out of manual handling, combining RPA with AI and integrating the result into your existing systems.
What comes in: PDF invoices, E-mail requests, Orders, Forms, Excel sheets, Onboarding. AI + RPA. Where it lands: SAP, CRM, DATEV, Approval.
Want to run the numbers on your own case? Book a slot via our booking calendar, alternatively info@prozessautomatisierung.co.
Why implementing beats advising
Many providers explain what process automation is and then hand over a presentation. We care about the working result. We map your processes, pick the one with the fastest ROI and ship the first pilot live instead of designing for months. Because we work tool-agnostically, the process decides the technology, not the other way around. Sometimes it is pure RPA, sometimes n8n or Make for orchestration, sometimes AI for reading unstructured documents. What counts is that less manual work remains and the value is measurable.
RPA, AI and integration together
RPA handles the clicks and postings on existing interfaces where there is no clean API. AI reads and understands what does not fit a fixed form, so PDF invoices with changing layouts, emails in free text or attachments in various formats. Integration connects both to SAP, your CRM and DATEV, so data is not maintained twice. Only this interplay makes process automation robust. Pure RPA breaks on every layout change, pure AI without integration only produces suggestions. Together they create a process that actually runs through.
Integration is the crux
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Whether an automation holds in daily use is decided at the integration.
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A posting prepared in DATEV only saves time if it is taken over without rework.
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An order created by the automation only helps if it lands cleanly in the ERP.
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That is why we treat SAP, CRM and DATEV not as a footnote but as the core of every implementation.
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We clarify early which interfaces exist, where RPA must step in and how error cases are caught cleanly, so nothing is silently lost.
What you gain
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Less manual work, fewer errors and a provable ROI.
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We measure before the pilot how much time a process costs today, and afterwards what the automation saves.
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So you see in black and white whether the next step is worth it.
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Add transparency, because every automated step is logged, and planning certainty, because you start small and only scale once the first process holds.
Process automation with AI vs. classic RPA
| Criterion | Classic RPA | Process automation with AI |
|---|---|---|
| Process type | rule-based only | also unstructured |
| Setup | heavy | leaner with AI |
| Integration | point-to-point | SAP, CRM, DATEV connected |
| ROI evidence | hard | proven on the pilot |
| Maintenance | high on changes | more robust |
Classic RPA is strong as long as the world stays rule-based. The moment an invoice looks different or a process has an exception, it gets expensive to maintain. With AI in front, these cases are caught, and integration ensures results land in the system without retyping. More detail on RPA explained simply and What is process automation.
Review your processWant to see the ROI on your case? Book via our booking calendar, or write to info@prozessautomatisierung.co.
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Straight into the calendar
Book your strategy call via the calendar: Book a strategy call. Alternatively, reach us by email at info@prozessautomatisierung.co.
Or send an email to info@prozessautomatisierung.co