Where the manual work sits in logistics

Process automation for logistics and supply chain.

Logistics lives on throughput, yet many processes still hang on manual data entry. Orders arrive by mail, PDF or EDI in different formats, delivery notes and freight papers get retyped, status requests run over phone and inbox. That binds time in places that should be flow work. We work as an implementing consultancy, not a platform vendor, map the order and document flow and bring the process with the fastest ROI live first, connected to ERP and TMS.

Contact Review your process

Sound like your process? Book a short intro call via our booking calendar, or write to info@prozessautomatisierung.co.

Concrete use case: order handling

The classic case is order intake. An order comes in, an AI reads line items, quantities and delivery address, matches them against master data and creates the order in the ERP. Freight documents like delivery notes and customs papers are read and assigned to shipments. Status updates to customers are generated automatically from the TMS. A human checks exceptions instead of retyping every standard case. Cycle times drop, transfer errors too.

How we work

We start with a process assessment, measure how much time an order costs today and estimate the ROI.
Then we bring a clearly scoped pilot live, with an ERP or TMS connection and monitoring.
Only once it holds do we extend to more document types and customers.
No big-bang, but a start a mid-sized forwarder can manage without a large IT team.

Classic RPA vs. process automation with AI

Classic RPA vs. process automation with AI
Criterion	Classic RPA	With AI
Document formats	fixed templates only	unstructured PDFs too
ERP/TMS	ad hoc	cleanly connected
Exceptions	break	are recognised
Maintenance	high on format change	more robust

Pure RPA demands uniform formats, but in logistics every sender looks different. With AI in front, line items and addresses are recognised instead of read rigidly by position. The ERP and TMS connection keeps shipment data in sync, so status requests are no longer answered by hand. The automation stays stable even with changing senders.

Review your process

Time for an honest assessment? Book a call via our booking calendar, alternatively by email at info@prozessautomatisierung.co.

Book a strategy call

Straight into the calendar

Book your strategy call via the calendar: Book a strategy call. Alternatively, reach us by email at info@prozessautomatisierung.co.

Or send an email to info@prozessautomatisierung.co

Review your process

FAQ

Do you connect our ERP and TMS?

Yes, integration is the core. We connect order and document processing to your existing systems, whether ERP, TMS or warehouse management, so data is not retyped. This connection decides whether an automation really holds in daily operations.

Does it work with many different sender formats?

Yes, that is why AI sits in front. Instead of building a rule for each layout, the model recognises line items and fields even in unfamiliar documents. New senders can be trained without rebuilding the whole process.

How fast does ROI show?

Because we start with a clearly scoped pilot like order intake, the value is often visible within weeks. We measure before what an order costs and after what the automation saves, before you scale broadly.